Privacy Policy
Welcome to Dehradun Airport Taxi Service. We respect your privacy and are committed to protecting the personal information you share with us when you use our website, contact us, or book a taxi service.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your personal information.
By using our website, https://dehradunairporttaxiservice.com/, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you contact us or request a taxi booking or fare quote, we may collect information such as:
- Name
- Email address
- Mobile or phone number
- Travel date
- Pickup location
- Drop-off location
- Preferred vehicle type
- Flight details, when provided
- Any other information you voluntarily provide through our forms, phone, WhatsApp, or other communication channels
We only request information that is reasonably needed to respond to your enquiry, provide a fare quote, arrange your taxi, coordinate your airport pickup or drop-off, or provide customer support.
2. How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries and booking requests
- Provide taxi fare quotes
- Confirm and manage taxi bookings
- Arrange airport pickup and drop-off services
- Coordinate with drivers for your journey
- Contact you about your booking or travel arrangements
- Monitor flight information when required for airport pickup coordination
- Provide customer support
- Handle changes or cancellations related to your booking
- Maintain business and booking records
- Improve our website and services
- Protect our website and users from fraud, misuse, or security issues
- Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes that are unrelated to the reason it was collected unless permitted or required by applicable law.
3. Taxi Booking Information
When you book a taxi through our website, phone, WhatsApp, or another available communication method, we may need to share relevant booking information with the driver or service personnel responsible for fulfilling your booking.
For example, a driver may need your name, pickup location, drop-off location, travel date, contact number, and flight details to provide the requested airport transfer.
Only information reasonably required to complete or manage the service should be shared for this purpose.
4. Flight Information
If you provide your flight number or other flight details, we may use that information to monitor your flight status and coordinate your airport pickup.
Flight information may help us adjust pickup timing when a flight is delayed or arrives earlier than expected.
5. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by the website, hosting provider, analytics tools, security tools, or similar technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate visit time
- Referring website
- Basic website usage information
This information may be used to maintain website security, understand website usage, troubleshoot technical problems, and improve website performance.
6. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember certain preferences, understand website traffic, and support security or analytics.
Cookies may be placed by our website or by third-party services used on the website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.
7. Third-Party Services
We may use third-party services to support website functionality, communication, analytics, security, payment processing, or other business operations.
Depending on the services used on the website, these providers may process certain information according to their own privacy policies.
We encourage users to review the privacy policies of third-party services when applicable.
8. WhatsApp and Phone Communication
If you contact us through WhatsApp or by phone, information shared during that communication may be used to respond to your enquiry, provide a fare quote, arrange your taxi, confirm your booking, or provide customer support.
WhatsApp and telecommunications services are operated by third parties and are subject to their respective terms and privacy policies.
9. How We Protect Your Information
We take reasonable steps to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, online transmission, electronic communication, or storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable security measures, we cannot guarantee absolute security of information transmitted or stored electronically.
10. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
We may share relevant information when reasonably necessary:
- With drivers or service personnel to complete your booking
- With service providers who help us operate our website or business
- When required to comply with applicable law or a lawful request
- To protect our rights, property, website, users, or services
- To investigate fraud, security issues, or misuse of our services
- In connection with a business transfer, merger, restructuring, or similar transaction, where applicable
We aim to share only the information reasonably necessary for the relevant purpose.
11. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Complete or manage your booking
- Provide customer support
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud or misuse
- Meet legal, tax, accounting, or regulatory requirements
When information is no longer reasonably required for these purposes, we may delete it or retain it only where permitted or required by applicable law.
12. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to request information about the processing of your personal data, request correction of inaccurate information, or request deletion or withdrawal of consent where applicable.
Where processing is based on consent, you may withdraw your consent, subject to applicable law and any processing that is otherwise permitted or required by law.
To make a privacy-related request, please contact us using the contact details provided below.
We may need to verify your identity before responding to certain requests.
13. Children’s Privacy
Our website and taxi services are intended for general users and are not specifically directed toward children.
We do not knowingly request personal information from children for purposes unrelated to providing the requested service.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter.
14. External Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website features, technology, legal requirements, or privacy practices.
The updated version will be published on this page with a revised Last Updated date.
We encourage you to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your personal information is handled, please contact us.
Website: Dehradun Airport Taxi Service
Website URL: https://dehradunairporttaxiservice.com/
You can also contact us through the phone or WhatsApp booking options provided on our website.
17. Consent
By using our website or voluntarily submitting your personal information through our enquiry or booking forms, you acknowledge that you have read this Privacy Policy and understand how your information may be used for the purposes described above, subject to applicable law.